The effects of highlighting and pop-up interruptions on task performance - Robotics Institute Carnegie Mellon University

The effects of highlighting and pop-up interruptions on task performance

Pablo-Alejandro Quinones, Jigar Vora, Aaron Steinfeld, Asim Smailagic, Jeffery Hansen, Daniel Siewiorek, Pete Phadhana-Anake, and Abhishek Shah
Conference Paper, Proceedings of Human Factors and Ergonomics Society 52nd Annual Meeting (HFES '08), pp. 177 - 181, September, 2008

Abstract

Prior research suggests that interruptions by software components are undesirable and detrimental in many work scenarios. However, there are clear instances where interruptions can conceivably provide a net benefit. For example, interruption is appropriate when reminding a user to accomplish an important task instead of working on lower value activities. This paper examines the pros and cons of interruption and how interruption should occur in the context of an integrated intelligent assistant system. Results from a study and future directions are discussed.

BibTeX

@conference{Quinones-2008-10095,
author = {Pablo-Alejandro Quinones and Jigar Vora and Aaron Steinfeld and Asim Smailagic and Jeffery Hansen and Daniel Siewiorek and Pete Phadhana-Anake and Abhishek Shah},
title = {The effects of highlighting and pop-up interruptions on task performance},
booktitle = {Proceedings of Human Factors and Ergonomics Society 52nd Annual Meeting (HFES '08)},
year = {2008},
month = {September},
pages = {177 - 181},
}