Combining Web Technology and Mobile Phones to Enhance English Literacy in Underserved Communities

Abstract

Despite the importance of literacy to most aspects of life, underserved communities continue to suffer from low literacy rates; especially for globally prevalent languages such as English. This is particularly problematic since English literacy is an important skill for increased access to income generation and higher education opportunities in these communities. Teaching English in underserved communities can be challenging due to a variety of obstacles. In this paper we report on our work with a primary school in Tanzania, with migrant workers in Doha, and with a school for the deaf in the USA to address some of these challenges using web technology and mobile phones. We developed a web-accessible content authoring tool that teachers can use to create and modify English grammar exercises, and a simple game that students use on a mobile phone to practice the content uploaded from the authoring tool. Our solution is primarily intended to increase the motivation for practicing English grammar among students, and thereby enhance English literacy in underserved communities. Feedback from teachers and students in all of our field studies indicate this solution is affordable and has significant potential to enhance the English classroom and homework experience.