Perceptions of domestic robots’ normative behavior across cultures

Abstract

As domestic service robots become more common and widespread, they must be programmed to efficiently accomplish tasks while aligning their actions with relevant norms. The first step to equip domestic robots with normative reasoning competence is understanding the norms that people apply to the behavior of robots in specific social contexts. To that end, we conducted an online survey of Chinese and United States participants in which we asked them to select the preferred normative action a domestic service robot should take in a number of scenarios. The paper makes multiple contributions. Our extensive survey is the first to: (a) collect data on attitudes of people on normative behavior of domestic robots, (b) across cultures and (c) study relative priorities among norms for this domain. We present our findings and discuss their implications for building computational models for robot normative reasoning.